HVAC Installation Field Supervisor

Mountain Home Services is seeking a highly accountable and field-driven HVAC Installation Field Supervisor to oversee installation quality, job site execution, callback reduction, and warranty performance across our residential installation department. This role is responsible for maintaining installation standards through consistent field audits, technician coaching, quality control inspections, and operational accountability. The ideal candidate is a respected HVAC installation leader who takes pride in craftsmanship, holds high standards, and leads from the field-not behind a desk. The Installation Field Supervisor plays a critical role in ensuring every project is installed safely, professionally, efficiently, and according to company standards and manufacturer specifications.

Why Join Us?
We are building an installation department centered around professionalism, craftsmanship, accountability, and customer experience. We are looking for leaders who take pride in doing things the right way, developing people, and raising the standard of excellence in the field every day.

What’s In It For Me?

• Competitive salary based on experience ($35-$40/hr)
• Performance-based bonus opportunities.
• PTO Plan and Holidays
• Health, Vision and Dental plans for you and your family to choose from
• 401K Retirement Plan with company match up to 30%
• Life Insurance, Short-Term, and Long-Term Disability
• Special Program Options: FSA, EAP, Legal Services, and Identity Theft
• Continuous Training for your Professional Development
• Working in a dynamic, collaborative, and fun environment

Do I Have What It Takes?

• Minimum 5 years of residential HVAC installation experience
• Previous lead installer or field leadership experience preferred
• Strong understanding of residential HVAC installation practices, airflow, duct design, refrigerant charging, and system startup procedures
• EPA Certification required
• Must have, or be willing to obtain in a timely manner, both NATE and RMGA certifications
• Valid driver's license with clean driving record

Desired Traits

• Strong leadership presence in the field
• High accountability and ownership mentality
• Detail-oriented with pride in workmanship
• Strong communication and coaching ability
• Professional appearance and demeanor
• Organized, solutions-focused, and process-driven

Wrench Group and its affiliates are proud to be an Equal Employment Opportunity employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, genetic information, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.  The company encourages all qualified candidates who are eligible to work in the United States to apply, but it does not sponsor applicants or employees who require a visa to work legally.

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What Will I Do?

• Conduct daily field inspections on active and completed HVAC installation projects
• Verify installations meet company workmanship standards, local code requirements, and manufacturer specifications
• Inspect system startup procedures, airflow, duct modifications, refrigerant charging, drain systems, electrical connections, and overall installation quality
• Identify deficiencies and implement corrective actions immediately
• Own and actively reduce installation-related callbacks
• Oversee and manage warranty-related install corrections and manufacturer warranty concerns
• Perform scheduled and random job site visits throughout the installation process
• Train and mentor installation technicians on proper installation procedures and best practices
• Hold installation teams accountable to quality and performance expectations
• Assist in resolving installation-related customer concerns and escalations
• Collaborate closely with install managers, dispatch, warehouse, and operations leadership

What Success Looks Like

• Reduced installation callbacks and warranty claims
• Consistent installation quality across all crews
• Improved installer development and accountability
• Higher customer satisfaction and cleaner job sites
• Strong adherence to installation standards and processes
• Improved operational efficiency and profitability